WysuForms Enterprise Feedback Management SOLUTION FOR YOUR ONLINE SURVEYS AND INTERNET/INTRANET AND MOBILE QUESTIONNAIRES
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ACCOR SERVICES  has chosen WYSUFORMS – survey software – to carry out surveys and questionnaires through the Internet

Accor services is looking for a global solution able to carry out its annual survey on clients’ satisfaction at international scale. Carried out until now on hard copies, the surveying process has been considered too long, expensive and not reliable enough.Read enquetes clientsenquetes clients
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The stakes and the choice of WysuForms – survey software

The MIS Department (Management of Information Systems) of Gemplus makes available to more than 800 internal users an ensemble of means and services which work from the office computer to applications (messaging, agenda, data base, CRM,…) passing by communication infrastructures, as well as  user support. With this quality-oriented approach aiming to  constant improvement of its services, MIS wants to measure the satisfaction and expectations of its users in order to establish an action plan. Read enquêtes clientsenquêtes clients


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The needs of BMS and the choice of WysuForms – survey software


In 2003, the department of Business Application Team E-net (a branch of European Information Technology) was looking for a complete solution able to conduct surveys, polls, and audits within the group. To that point, all surveys had been managed by the E-net department (specific development tools, questionnaires in Word format, data management). Guillaume Famechon, senior project manager of the department, said: ”Our services have been frequently required by various services of BMS France, particularly in regards to communication, but we were lacking time and resources to comply with them. After rejecting the possibility of developing an internal solution (cost of man and time too important), we have turned our attention to the softs available in the market”..Read enquêtes clientsenquêtes clients



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