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Survey to measure the level of quality and customer satisfaction |
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Manage in real time the quality of your services and control the evolution in time of indicators and quality indexes
Wysuforms Survey Manager enables you to follow the evolution of your relation with clients and to measure the impact of your actions through the rapid deployment of quality surveys.
Assess the quality of products and services
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What are the needs of your clients and cooperators? |
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Which services or processes need the most improvement? |
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How does the quality of your services evolve through time? |
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What is the impact of your action plan? |
Quality Survey
| Optimize the performance of your quality surveys: |
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Calculate balance indexes, estimate of the general satisfaction level, by either theme of categories |
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Match indexes with criteria of segmentation (service, function, geographical location, etc.) |
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Manage interview campaigns and analyse the evolution of indicators in time |
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Possibility to adjust/modify questionnaires between two campaigns, collection of responses obtained |
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