EFM Solution
Enterprise Feedback Management |
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WysuForms Enterprise Feedback Management
In an increasingly competitive context, companies must continuously audit their internal resources and their environment to better anticipate changes and detect as soon as possible new opportunities.
However, without an appropriate software, an audit, a survey or a poll becomes a tedious and expensive operation, and valuable information often remains untapped.
WysuForms, integrated solution of EFM (Enterprise Feedback Management), provides all the departments of the company with a powerful tool for surveys and collection of information..
The WysuForms software package was especially designed for the needs of large organizations. Its centralized management of users, its user friendliness and its integration into the information system offer the essential qualities for a maximum return on your investment.
Application fields
Customers and employees are holders of strategic information pertaining the company. This information, scattered and unstructured by nature, requires the implementation of specific surveys and questionnaires to be collected and interpreted.
| Internal (intranet) |
Quality Management |
- Surveys and barometers of users satisfaction
- Audits and researches on quality
- Evaluation of employees training
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Human Resources |
- Evaluation questionnaires, quizzes
- Satisfaction and social climate surveys
- Evaluation of training needs
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| External (Internet) |
Marketing |
- Market researches
- Surveys and barometers of customer satisfaction
- Questionnaires to qualify prospects
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E-business |
- Online questionnaires
- Internet user qualifications
- Interactive newsletters
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Integration to Information System
 Compliance with standards
The EFM WysuForms software respects the technological standards chosen by each company and it is compatible with your Internet and intranet existing servers (Windows or Linux, Apache web server or IIS, SQL Server database, Oracle and MySQL).
Information sharing
The WysuForms software package has connectors to open itself to other applications of the enterprise. The use of standard and non-proprietary data formats ensures maximum exploitation of information collected by WysuForms.
The survey data can be exported to text files or synchronized on a SQL database.
The Email address books are synchronized with the compagny address books via LDAP protocol or a database.
SOA Architecture
WysuForms has an SOA Architecture (Service Oriented Architecture) based on web services compatible with various types of platforms (especially .Net and Java). This architecture allows other applications to use the WysuForms software and its features of survey broadcasting and information gathering directly.
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